Terms and Conditions

1. Introduction

Welcome to the Wheelchair Sales Indesign online store. By making a purchase through our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding with your purchase.

2. Definitions

• Company: Wheelchair Sales Indesign.
• Customer: Any individual or entity purchasing products from the website.
• Product: Any item listed for sale on the website.

3. Ordering and Payment

• All orders are subject to acceptance and availability.
• Payment must be made in full at the time of purchase via approved payment methods (credit card, PayPal, bank transfer).
• Prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.

4. Shipping and Returns

• Orders will be dispatched within 3 business days after payment confirmation.
• Delivery times may vary depending on the customer’s location.
• The Company is not responsible for delays caused by third-party carriers or unforeseen circumstances.
• Shipping fees are calculated at checkout and are based on the delivery address and product size/weight.
• In case of damaged or incorrect items, please contact us within 7 days of receipt to arrange a replacement or refund.
• Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
• The customer is responsible for the cost of returning non-defective items.
• Refunds will be processed within 7 business days after the returned item is received and inspected.

5. Cancellation and Refund Policy

• Customers may cancel an order within 24 hours of purchase for a full refund.
• Refunds and exchanges are processed in accordance with the Australian Consumer Law.
• Products must be returned in original condition and packaging to qualify for a refund.

6. Warranty and Liability

• All products come with a manufacturer’s warranty as specified on the product page.
• The Company is not liable for any indirect, incidental, or consequential damages resulting from the use of the purchased products.

7. Privacy Policy

• Customer information will be collected and processed in accordance with our Privacy Policy.
• Personal data will not be shared with third parties without consent.

8. Intellectual Property

• All content on the website, including images and text, is owned by Wheelchair Sales Indesign.
• Unauthorized use of website content is prohibited.

9. Changes to Terms and Conditions

The Company reserves the right to amend these terms at any time. Changes will be posted on the website.

10. Contact Information

For any questions or concerns, please contact us at:

• Email: info@wheelchairsales.com.au
• Phone: 02 96072233